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Dunkin opens first digital-only restaurant in Boston with grand opening event Tuesday




Dunkin opened its very first digital-only restaurant on August 18 at 22 Beacon Street in Boston and is set to celebrate with a special grand opening Tuesday from 10 a.m. to 11 a.m.

Dunkin fans in Boston can start running over their favorite coffee, drinks and food faster than ever at the new Dunkin Digital restaurant that only fulfills digital orders that have been placed, either in advance via the Dunkin mobile app. , or in a kiosk store, the coffee chain said in a statement. Located next to Boston Common, the new digital-only location is focused on accelerating digital business to create an efficient, more convenient and frictionless experience for customers on the go in downtown Boston.

Dunkin Digital offers the full menu while the traditional order counter will be replaced by two digital in-store kiosks where customers can place a personalized order and pay for it by cash, credit card or gift card. Customers can also place orders in advance using the Dunkin app. All orders will be served by contactless pickup.

There is no traditional on-site dining room, but on-site employees follow orders.

Because customers control the ordering experience, the on-site team can focus on fulfilling orders with increased speed and accuracy to deliver a superior dining experience and keep customers on the go all day, according to the press release.

To celebrate the opening, the Dunkins Grand Opening will feature business owner Sean Sullivan and a ribbon-cutting ceremony. Members of Bridge Over Troubled Waters, a local nonprofit that seeks to provide life-changing services to homeless people, runaways and at-risk youth, will receive a $ 1,000 donation from Sullivan during the ‘event, according to the press release.

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