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Delivery startups are implementing contactless delivery options as fears of coronavirus increase in the United States – TechCrunch
Postmates announced today that it will add a "contactless delivery option" for those concerned about workers bringing food to COVID-19. Instacart set up something similar earlier this week, announcing 10 times higher sales this week compared to last year due to coronavirus issues and deploying the "leave it at my door" option for customers concerned about coronavirus.
This flu-like virus has already infected nearly 100,000 people worldwide, killing thousands of people, including one man so far in the Bay Area, central Silicon Valley and the world of startups.
Similar services are starting to offer this contactless option in China last month, where COVID-19 took a strong place and started to spread from Wuhan. The majority of stores in the area had closed, leaving delivery as the only option for most people. The contactless measurement seemed to be aimed at keeping everyone safe and minimizing exposure.
Although many customers have praised this effort, not everyone is satisfied, as this decision only returns the ball to low-wage workers.
Postmates contradicts this argument, telling TechCrunch that the move is good for customers and messengers. "Community health and safety is paramount at Postmates, and we have shared CDC precautionary advice with our Postmates," a Postmates spokesperson told TechCrunch. "Customers have the option of designating the return of the item without contact; and we will continue to encourage employees, traders and consumers to follow preventive measures. While we operate as usual, we are monitoring the situation closely and will help provide the resources necessary to mitigate the increased risks.
Instacart evoked a similar sentiment when telling Techcrunch: "Our goal is to continue working with and serving the entire Instacart community safely, while ensuring that our customers have access to Uninterrupted delivery and pickup for the groceries and essential household items they need. "
For those who like this option and want to use it, just order as usual on Postmates. You will then be asked to select your delivery preference before confirming. The option is similar with your Instacart order.
Although we have heard so far that this option is offered by these two delivery startups, we will likely see more contactless deployments as fears of coronavirus continue to change our habits. purchase within the next few months.
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