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Malicious actors are trying to exploit the global technology outage for their own gain
A general view of Changi Airport as passengers gather and wait due to the global communications outage caused by CrowdStrike, which provides cybersecurity services to US technology company Microsoft, on July 19, 2024 in Singapore.
Zakaria Zainal | Anadolu | Getty Images
As the world continues to recover from the massive disruptions to business and travel caused by a faulty software update from a cybersecurity company, Crowd strikeMalicious actors are trying to exploit the situation for their own gain.
Government cybersecurity agencies around the world and even CrowdStrike CEO George Kurtz are warning businesses and individuals around the world about new phishing schemes involving malicious actors posing as CrowdStrike employees or other technology specialists offering to help those recovering from the outage.
“We know that adversaries and malicious actors will attempt to exploit events like this,” Kurtz said in a statement.statement“I encourage everyone to remain vigilant and ensure they engage with official CrowdStrike representatives.”
The UK Cyber Security Centre said it had seen an increase in phishing attempts around the event.
Microsoft According to a blog post Saturday, Microsoft cybersecurity chief David Weston said that 8.5 million Windows devices were affected by Friday's flawed cybersecurity update, which caused disruptions worldwide. That's less than 1% of all Windows machines.
He also said that such a major disruption is rare but “demonstrates theinterconnected nature of our vast ecosystem” . “
What's happening with air travel?
By late morning on the U.S. East Coast, airlines worldwide had canceled more than 1,500 flights, far fewer than the 5,100 cancellations on Friday, according to figures from tracking service FlightAware.
Two-thirds of the flights canceled Saturday were in the United States, where carriers struggled to get planes and crews back on track after massive disruptions the day before. U.S. carriers canceled about 3.5% of their flights scheduled for Saturday, according to travel data provider Cirium. Only Australia was hit harder.
Cancelled flights accounted for around 1% in the UK, France and Brazil and around 2% in Canada, Italy and India among major air travel markets.
Robert Mann, a former airline executive who now works as a consultant in the New York area, said it was unclear exactly why U.S. airlines were experiencing disproportionate cancellations, but possible causes included a greater degree of outsourcing of technology and greater exposure to Microsoft operating systems that received the flawed CrowdStrike upgrade.
How are health systems holding up?
Health systems affected by the outage have had to close clinics, cancel surgeries and appointments, and restrict access to patient records.
Cedars-Sinai Medical Center in Los Angeles, California, said “steady progress has been made” in getting its servers back online and thanked its patients for their flexibility during the crisis.
“Our teams will be actively working throughout the weekend as we continue to resolve remaining issues in preparation for the start of the work week,” the hospital wrote in a statement.statement.
In Austria, a leading doctors' organization said the outage had exposed the vulnerability of digital systems. Harald Mayer, vice president of the Austrian Chamber of Physicians, said the outage showed that hospitals needed to have analog backup systems to protect patient care.
The organization also called on governments to impose high standards for patient data protection and security, and for health providers to train their staff and put in place systems to manage crises.
“Fortunately, where there were problems, they were limited and short-lived and many areas of care were not affected” in Austria, Mayer said.
The University Hospital of Schleswig-Holstein in northern Germany, which cancelled all elective procedures on Friday, said on Saturday that systems were gradually being restored and elective surgery could resume by Monday.
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