Image: Activision Blizzard
For the past six days, Diablo II: players resurrected in the United States, Asia, and the United Kingdom have experienced intermittent issues when trying to log in to the game’s online server. Currently, some people use social media to request refunds.
According to the Blizzards Customer Support Twitter account, the outage may be due to a problem affecting the game authentication server, and players may experience failed or delayed login attempts.
These server issues began after Blizzard patched the Xbox, PlayStation, and Nintendo Switch versions of the game on October 6th. The patch appeared to be a regular price and addressed issues such as players not being able to share names with online characters created by player profiles. You won’t be notified when a game is linked to your Xbox Live account. One fix no longer prevents players from creating games in another region after joining the game in that region.
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The Blizzards Customer Support Twitter account has posted numerous updates that inform players that they are aware of the issues they are facing and the team’s efforts to implement the fix. The account has repeatedly tweeted that today’s login and game creation issues have been resolved, but these maintenance tasks seem to address the issue temporarily.
Players used both Twitter and Reddit to talk about the challenges they encountered while trying to play Diablo II: Resurrected. Some users of r / Diablo have created memes about game login issues, but others have stated that the issues are bringing them to me. Yes, Blizzards supports Twitter accounts, and I’m repeatedly grateful for the patience of the players, but some are clearly tired of the ongoing issues and have started the hashtag # RefundD2R. Damn, the login problem is like once a day, one tweeted with a hashtag and another indignant player commented on the same day, at the same time, on the same channel. I can’t believe this. 5 days with this shit.
One player who requested a refund posted a reply from Blizzard and, sorry, declined the request. Other Reddit players said they rejected the refund request due to the length of time Blizzard was playing the game before experiencing the outage.
Kotaku asked Blizzard for comment and was informed that the company would soon address the issue in detail.
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