Tesco customers smoke when IT system outages hit websites and apps — Retail Technology Innovation Hub

This continues throughout Saturday and there is currently no time frame to fix the issue.

Tesco could only say that the IT team was working hard to restore the site as soon as possible.

Dissatisfied customers are draining their spleen on social media today.

I need to edit the shop for tomorrow (currently only bananas). I’m always editing the shop the day before …. if the system isn’t backed up, will I get a full refund? Or do I have to pay 4.13 for a banana?

Another comment: The site and app are still down. You cannot modify tomorrow’s order. It seems that you will get 7 Sauvignon Blancs.

Well, I think there’s something worse in the world

Tesco did not respond to our request for comment (7 bottles of Sauvignon Blanc and 1 banana, not obvs about system outages).

Autonomous retail

Meanwhile, on the brick and mortar side of things, Tesco launched the first High Street Checkout Free Store.

Named GetGo, as reported in July, it can be found in High Holborn on the edge of the city of London.

Kevin Tindall, Managing Director of Tesco Convenience, said:

“This is currently a trial version at one store, but we look forward to your reaction.”

Last year, High Holborn became the first cashless retailer in central London.

And now, Tesco has rolled out the Just Walk Out offering for Amazon’s Trigo-powered version.

This solution leverages AI and computer vision technology to help shoppers go to the store, check in with a QR code, select the item to buy, and know what’s going to happen next. You can go out to.

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