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What is ownership as the device transforms into a service?




November 27, 2021

The purpose of APPLES has always been to empower the users of the product. People are creative in nature. After giving an opinion to Steve Jobs, the late co-founder of the computer maker, they will use the tool in ways the tool maker never thought possible. As a result, it has always been strange that the company has made great efforts to stop customers from repairing their products. The repair manual has been kept secret. Genuine replacement parts were difficult to obtain. And recently, replacing the latest iPhone screens disabled the gadget’s facial recognition feature.

more than this. In a series of moves that surprised many, Apple promised a software fix earlier this month to make it easier to repair new iPhone models, and on November 17th, individuals repaired their devices with manuals and tools. Announced that we will be able to provide parts. Even its critics praise the growing global leaders of the repair rights movement, including Kyle Wiens, the boss of iFixit, a website that sells parts and publishes free repair guides in particular. bottom.

However, the potential impact of self-service remediation programs is unknown. A new online store will open from early next year. Owners who return used parts for recycling will receive credit for their purchase. Independent repair shops can join without a hassle with Apple. And, decisively, personal repairs no longer void the warranty (damages done while the tinkering was not covered).

However, tool makers are giving up less ground than initially displayed. Apple replacement parts like premium devices can be quite expensive. The new screen on the iPhone 12 costs $ 268. Nor is it clear how easy Apple will be to repair the device. Not many people try this at home because even if they replace the battery, they still need to remove the fragile screen.

Still, if Apple goes further, its repair program could become a model for smartphones, and perhaps the broader electronics industry. Even in its current form, it encourages rival device makers to follow suit. When it comes to repairs, Samsung Electronics is doing even worse than Apple, Wiens says. The apple move happens all at once, given that electronics companies have lied to many of the arguments they use to facilitate gadget repairs, including the potential for people to hurt themselves. He added.

Apple has also succeeded in anticipating regulatory trends, said Nabil Nasr of the Rochester Institute of Technology. He is working on a study of the seven wealthiest democratic groups on the life cycle of appliances. Regulators are addressing the issue of e-wasteit, he explains, which can soon make it difficult for businesses to comply with all obligations. In the United States, for example, the legislatures of 27 states are currently discussing repair rights bills. The European Union is also moving towards passing such rules.

Apple watchers are wondering if the company will try the same strategy elsewhere in its business. For example, you could make a preemptive concession in a fierce debate about how to manage your iPhone’s app store. On November 9, a federal judge in California denied Apple’s request to remain part of a recent ruling. To do this, by December 9, app developers need to be informed of how to pay users directly so that they can avoid Apple’s charges of up to 30% of the purchase price. Perhaps Apple will loosen there too.

This article was published in the print business section under the heading “iMac, iPhone, iRepair”.




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