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Sodexo Brings New Technology to Miami’s Catholic Health Services

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Smart vending machines are located on the Catholic Health Services deck. / Photo: Shutterstock

Sodexo announces a partnership with Miami’s Catholic Health Services (CHS) to provide cooking, housekeeping and environmental services to healthcare systems.

Vanessa Lambert, Head of Business Development at Sodexo, states that new technologies are one of CHS’s key goals for the future.

According to Lambert, they knew that their goal was to implement technology to streamline the campus, so they wanted to match it with the partnership proposal and how they developed the solutions it contained. rice field.

Some of these solutions are new point-of-sale systems and smart automated sales options for the employee cafeteria. According to Lambert, vending machine options enable healthy employees to have dietary options and the ability to take advantage of labor-free systems.

In addition, Sodexo offers customized menus and tableside ordering services. Tableside orders have been launched with the aim of improving hospitality and providing more information to the population.

I wanted the resident’s experience to match that rich menu, so I was able to take an order at the tableside and let the residents see some of the nutrition at the tableside. [and] If you have questions about food or the ingredients it contains, Lambert says staff will be able to provide more information and a more upscale experience.

In addition to creating an advanced experience, Lambert said he believes new technologies will improve efficiency. A well-deployed system, technology helps communities and organizations actually track what’s happening in their day-to-day operations. Estimates help reduce costs and improve efficiency.

Sodexo is also bringing new sustainability initiatives to CHS, including a waste program that seeks to address overproduction.

According to Lambert, a system called WasteWatch has been introduced to track the amount of waste and provide solutions and interventions to reduce the amount of waste generated by the community.

Other sustainability efforts include the use of reusable containers and the elimination of paper menus.

Lambert said the partnership had long-term goals and wanted a partner to take the experience of residents and employees to the next level, but it will grow and be innovative not only today but also in the future. And it will be more efficient, she said.

CHS operates more than 38 facilities in southeastern Florida, offering levels of care ranging from rehabilitation to life support and hospice. Through this partnership, approximately 176 Sodexo employees will join the healthcare system on a five-year contract.

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