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LONDON (AP) — Microsoft said it was investigating issues with its online services, including its Teams messaging platform and Outlook email system, after users around the world reported outages on Wednesday.
In a status update, the tech company reported “service degradation” for many of its Microsoft 365 services.
Thousands of users have reported issues with Teams, Outlook, Azure cloud computing services, and XBox Live online game services on the Downdetector website, which tracks outage reports. By late morning, it showed a significant drop in the number of reports.
Many users took to social media to complain that the service was down.
The Microsoft 365 Status Twitter account said, “We are isolating the issue to a network configuration issue and analyzing the best mitigation strategy to address it without additional impact.”
He then tweeted that the network changes he suspected to be causing the problem were rolled back and that he was watching for the rollback to take effect.
A day earlier, Microsoft reported a 12% decline in quarterly earnings. This reflects economic uncertainty, which the company said led to its decision to cut 10,000 employees this month.
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