Salesforce’s Mike Mulcahy: A&D firms should look to newer technologies to address staffing shortages

Mike Mulcahy, Digital Transformation and Strategy Development Leader for Global Public Sector Aerospace and Government Systems Integrators at Salesforce (NYSE: CRM), said the talent shortage in the aerospace and defense industry is a challenge for the industry to catch up with technology development. It reflects a need, he said. .

“The loss of talent is only a symptom. A more serious problem is the modernization of the industry, which has not kept pace with technological innovations in areas as diverse as program management, supply chain management, personnel, maintenance, repairs and overhauls.” , Mulcahy said in an article posted on the Carahsofts website.

When managing A&D programs, leaders need to know and understand the pain points employees face, and educate stakeholders on how new technology platforms can help address long-term problems. there is.

Mulcahy said big A&D companies are developing chatbots and artificial intelligence-powered tools, and these technological transformation efforts should catch the attention of industry leaders who want to try something new. said.

He explained how a unified platform can provide organizations with a “single source of truth for all their data.”

“With its user-centric supply chain, the platform provided a unified system of record across the organization. Integrated reporting provided data insights to the sales and service community and improved communication between partners and suppliers.” It was done,” Mulcahy said.

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