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Google goes into damage control mode after AI Overview debacle

Google goes into damage control mode after AI Overview debacle

 


Overview Google's AI Overview has been in the news recently for producing inaccurate and sometimes dangerous results. The company defended AI Overview in a statement, suggesting that some trending posts highlighting the issue may have been doctored. Google announced this month that it would make AI Overview the default search method in the United States, with other countries to follow soon.

Google made AI Overview the default for search results in the United States this month, with plans to roll it out to other parts of the world soon. However, the past few days have been rife with examples of AI-generated results that were either incorrect or offered dangerous recommendations. To say the past few weeks have been tough for the AI ​​Overview team would be an understatement. Amid the social media storm surrounding the change, Google released a statement denying some of the viral posts and promising to take action against incorrect results.

Related: How to turn off Google's AI Summary feature While there's no direct way to do this, you can use these workarounds to remove the AI ​​Summary from your search results.

In a statement distributed to multiple media outlets, the search giant said that AI Overview provides “high-quality information” in most cases (via 9to5Google). Additionally, Google said it was unable to reproduce some of the AI ​​Overviews in question, and also reportedly encountered “examples of tampering.” Read Google's full statement below:

The majority of our AI summaries provide high-quality information with links to explore further on the web. Many of the examples we saw were unusual queries, and we also saw examples that were doctored or couldn't be reproduced. We conducted extensive testing before releasing this new experience, and as with any feature we release in Search, we welcome your feedback. We will respond promptly where appropriate, in accordance with our content policies, and we are using these examples to drive broader improvements to our system, some of which we've already started rolling out.

“Acting quickly” refers to removing some of the inaccurate results, such as one suggesting astronauts encountered cats on the moon, as spotted by an Associated Press reporter, while another recommended putting glue on pizza to make the cheese stick. Thankfully, these inaccurate and dangerous summaries have since been removed, and Google may need to pay more attention to some of these mistakes in the future.

There's a way around the AI ​​overview

In response to the initial uproar over its misleading AI overview, Google introduced a web filter for search that removed all AI elements and provided only links relevant to your query. Then it was discovered that adding &udm=14 to the end of a Google search URL would bring up a results page of links only. And Ernie Smith created a fun website, udm14.com, that provides a seamless Google search experience without the clutter.

The controversy over AI Overview bears some similarities to the Google Gemini image generation furor that occurred a while back. But it seems Google isn't ready to pause AI Overview just yet. In a recent blog post, the company wrote that “users who use AI Overview actually use Search more and are happier with the results.” In the same post, the company also confirmed that it will show ads on some of the AI-generated results.

Sources

1/ https://Google.com/

2/ https://www.androidpolice.com/google-search-ai-overviews-statement/

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