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Google continues to struggle with accuracy of AI summaries as users notice flaws in search

Google continues to struggle with accuracy of AI summaries as users notice flaws in search

 


Google continues to face challenges in improving the accuracy of AI summaries in search results, as evidenced by memes and user reports pointing out flaws. Despite efforts to reduce the appearance of AI summaries, their appearance has dropped significantly from 84% of queries to less than 15% since mid-April, coinciding with the launch of AI summaries in the US. This launch exposed many inaccurate and potentially dangerous AI-generated answers.

Trending memes and AI's wrong answers

A notable example is the widespread meme suggesting adding glue to pizza, which was born out of a funny incident involving Katie Notopoulos. Despite the absurdity of the search query, Google's AI still cited the meme as a valid answer, providing false information. The issue was confirmed by The Verge, who reproduced the search query and received the same erroneous results.

Comparison with other AI systems

Other AI systems such as Perplexity.AI and ChatGPT discourage adding glue to pizza, highlighting the accuracy gap between different AI platforms: Perplexity.AI explicitly recommends not using glue as it is toxic, and ChatGPT also warns against its use for health reasons.

Broader implications and other errors

The problems extend beyond humorous questions. For example, Google's AI has struggled to come up with accurate answers about its own products. Verge editor Richard Lawler found that Google's AI was giving false instructions on how to take a screenshot in Chrome's incognito mode, suggesting methods that didn't work or were not applicable.

Conclusion

These ongoing issues with AI Overview not only make Google's search results less useful, but also perpetuate misinformation. The feedback loop created by reporting these errors can make the problem worse, as the AI ​​continues to train on flawed data.

Sources

1/ https://Google.com/

2/ https://web.swipeinsight.app/posts/google-struggles-with-ai-overviews-accuracy-as-users-still-expose-flaws-in-search-results-7353

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