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Fitbit fans are furious again after Google kills popular web dashboard feature

Fitbit fans are furious again after Google kills popular web dashboard feature


Fitbit fans have already been reeling from a string of questionable Google decisions, from the sleep page redesign to a major app redesign last year, but a new announcement may be the final straw for many: Fitbit has said it's killing off its popular web dashboard.

The news was announced in a Fitbit Community post on June 11, with the company announcing that the web dashboard, which lets users see their stats and create custom meals, will “no longer be available” after July 8. Instead, all Fitbit users will have to use the app's dashboard feature.

Fitbit preempted an outcry from fans by saying, “We know change is hard” and “We appreciate your patience as we make Google Fitbit better than ever.” But many users are understandably a little frustrated that yet another feature will be lost in Google's big shakeup.

On Reddit's Fitbit subreddit, many have complained that the Fitbit app isn't a true replacement for the web dashboard, whose advantages include easier data entry on desktop, the ability to copy and paste data from other windows, and features not available in the app.

Missing features include the ability to add missed workouts and easily create custom meals. “This is what hurts me the most,” complained Reddit user “tandyman8360,” while “zoo-music,” who says he uses the dashboard daily, said, “If my Fitbit breaks, I'll switch to another brand.”

Should I keep using Fitbit?

(Image courtesy of Fitbit)

Google clearly plans to put its stamp on the Fitbit app and get everyone in the ecosystem to use it to track their fitness and health data, and the removal of the web dashboard is another disruptive step towards that goal, but it doesn't necessarily mean Fitbit trackers are doomed or not worth buying.

The recent release of the Fitbit Ace LTE kids smartwatch shows that new trackers aren't a thing of the past, while rumors suggest that Fitbit is planning to develop a smart ring to rival the Samsung Galaxy Ring and others.

Many longtime Fitbit users are understandably unhappy with Google's recent decision, feeling that the user experience has been downgraded rather than modernized or improved, and there are now some excellent alternatives among the best fitness trackers from the likes of Garmin, Xiaomi, and Apple.

But we're fans of the Fitbit Luxe, and the software experience offers a lot even without a Fitbit Premium subscription. The Versa 3 and Charge 6 remain solid buys, and with the Google Pixel Watch 3 on the way, the Fitbit and Google ecosystem is still very much alive. The question is whether it can withstand short-term software disruptions and the lingering threat of a Google graveyard.

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