I really need help. Google Merchant Center has been suspended. Is this the end of my business?

My merchant center was suspended for misrepresentation. I fixed everything I could find in their policies and online forums. I don't know what to do anymore. I've been trying to contact them for months but they don't have a phone number. They take days to respond and usually just have an automated “Sorry for the inconvenience” response. They don't give any information whatsoever. The most recent email said the issue was complicated so they sent it to their specialist team who looked into it. And that's it. They didn't say what the outcome was. They just linked back to my policies page and I'm still suspended. Is this the end of my online store? I'm in a competitive niche and I can't survive without digital advertising. Here are some recent changes I've made:

– My website is beautiful, fast, easy to understand and easy to navigate.

– I am an authorized distributor of all of these brands. These brands are high quality and made in the USA. They're not cheap, but all brands have comprehensive warranties and fair return policies.

contact address:

– Staffed during regular business hours with an easily accessible live chat button on every page. Outside business hours, AI captures customer information and messages and stores them securely for processing the next business day.

– I have a professional contact email that is accessible in the header, footer, and in the physical contact button. Along with that email, my address and phone number are also listed in the footer, header, and on the contact page. That contact information matches my Merchant Center account.

– Customers can contact support in four ways: live chat, email, address, and phone number.

– My physical business address, phone number, hours of operation, and business email address are listed in the footer, header, and contact page. This business information matches my Merchant Center.

– No false claims regarding health benefits or promises.

– We have an SSL certificate and proper site security.

– My legal policies and documents are easily accessible in the footer. My policies are personally tailored to my business and model and reflect accurate and safe business practices.

-Our returns, refunds and shipping policies are fair, clear and easily accessible.

– Social media links lead to my business social media accounts

-https certificate

-No viruses

– Your business email is authenticated and functional

-Email all legal pages

– Shipping and processing times are consistent with Merchant Center and website policies.

– The policy page links to the Terms of Use page.

-Address format:

Street, City, State, Zip Code, County

-Set up social media and link it to your Shopify backend

– FAQs match policies and seller center.

– Shipping estimates on product pages match our Merchant Center and policies.

-Payment icons match your payment settings

– No false logos or claims allowed

Sources 1/ https://Google.com/ 2/ https://community.shopify.com/c/ecommerce-marketing/desperately-need-help-google-merchant-center-suspension-is-this/td-p/2628676 The mention sources can contact us to remove/changing this article

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