2024 RTIH Retail Tech Innovation Awards Now Accepting Applications, Winners Announced in November — Retail Tech Innovation Hub

2024 RTIH Innovation Award Categories:

Category 1

Brick and Mortar Innovation

The award recognizes retailers that are enabling their physical spaces to thrive through innovative technology, even as online shopping continues to grow.

We look for examples of reducing friction in the customer journey, improving the experience, and blurring the boundaries between channels.

Please download the entry form here.

Category 2

Supply Chain Innovation

The award recognizes companies that are reinventing and reimagining the retail supply chain through innovative technological advancements.

Please download the entry form here.

Category 3

Payment Innovation

The awards recognise innovative, customer- and retailer-friendly payment initiatives.

We want to reward projects that have the potential to make retailers more competitive and efficient, and improve the experience for shoppers, with bonus points if the project is considered first-to-market.

Please download the entry form here.

Category 4

Most Innovative UK Retailer

Who is the UK's most innovative and customer-focused retailer this year?

Judges will be asked to look at the technology implementations and pilots listed next to each retailer to determine which retailers have been most consistently forward-thinking and customer-centric in 2023/24.

Please download the entry form here.

Category 5

Most Innovative Retailer (Rest of World)

Which retailers (in the rest of the world) will be the most innovative and customer-focused this year?

Judges will be asked to look at the technology implementations and pilots listed next to each retailer to determine which retailers have been most consistently forward-thinking and customer-centric in 2023/24.

Please download the entry form here.

Category 6

The most innovative pure play

Who will be the most innovative, customer-focused pure players this year?

Judges will be asked to look at the technology implementations and pilots listed next to each retailer to determine which retailers have been most consistently forward-thinking and customer-centric in 2023/24.

Please download the entry form here.

Category 7

Virtual Store of the Year

The winner of this award will be someone who has launched a new virtual store or completely renovated and significantly enhanced their existing virtual store within the last 12 months.

We are looking for retailers/brands that engage with customers in exciting and innovative ways through gamification, livestream commerce, the metaverse and more to provide a seamless and personalized shopping experience while driving online sales.

Please download the entry form here.

Category 8

Digital Transformation Projects of the Year

The awards recognise those at the forefront of digital transformation in the retail industry through the adoption of innovative technology.

Judges look for companies that have delivered significant transformation projects for their customers, such as integrating disparate systems, updating legacy technology, enabling clients to create seamless and personalized shopping experiences and unlocking new possibilities to grow their business.

Please download the entry form here.

Category 9

Great customer experience

The COVID-19 pandemic has changed customer behavior and expectations from retailers.

The award recognizes the online and/or brick-and-mortar retailer that understands and proactively responds to these customer trends and patterns by leveraging innovative technology to deliver a superior omnichannel customer experience.

Please download the entry form here.

Category 10

Omnichannel Retail Initiative of the Year

The award recognizes a technology-driven retail approach that provides customers with a fully integrated shopping experience across brick-and-mortar, online, mobile and everywhere in between.

Please download the entry form here.

Category 11

AI Innovation – A New Category

After much hype, we are now seeing many examples of artificial intelligence creating value and efficiency in the retail industry.

The award recognizes AI projects across the omnichannel retail industry that have expanded beyond the proof-of-concept stage and are achieving results.

Please download the entry form here.

Category 12

Sustainable Retail Innovation – New Categories

Traditionally, the biggest problem with sustainable technology solutions has been the relatively high cost of implementation, which often means that scaling the solution is not feasible.

But the rapid iteration of incentives, targets, climate pledges, and innovative technologies is driving down costs in many areas and that is changing.

The award is presented to a retailer or brand that has worked with a technology supplier to make sustainability a core part of its values. Winning submissions demonstrate how their companies have strengthened their environmental stewardship while also demonstrating the tangible business benefits of sustainable practices.

Please download the entry form here.

Category 13

Technology Vendor of the Year (UK)

This category recognizes companies that have developed innovative technology and worked with retailers to transform their customer experience, back-end operations, or both.

Please download the entry form here.

Category 14

Technology Vendor of the Year (Rest of World)

This category recognizes companies that have developed innovative technology and worked with retailers to transform their customer experience, back-end operations, or both.

Please download the entry form here.

Category 15

Startup of the Year

The awards recognize the startups offering the most innovative technology and those most likely to succeed in the long term (in terms of management, funding, retail partners, etc.).

Please download the entry form here.

Category 16

Technology Adoption of the Year (UK)

The awards recognise excellence in both delivery and outcomes of UK retail technology projects.

The implementation was scheduled to be completed between October 2023 and October 2024.

Judges look for clear project objectives, effective and innovative implementation, and tangible and demonstrable results.

Please download the entry form here.

Category 17

Technology Adoption This Year (Rest of the World)

The awards recognise excellence in retail technology projects globally, both in terms of delivery and outcomes.

The implementation was scheduled to be completed between October 2023 and October 2024.

Judges look for clear project objectives, effective and innovative implementation, and tangible and demonstrable results.

Please download the entry form here.

Category 18

Best Retailer/Technology Supplier Relationship

The awards recognise successful partnerships between retailers and technology suppliers, with an emphasis on how the partnership has been strengthened over the past 12 months.

Please download the entry form here.

Category 19

Overall Winner

Our judging panel will select outstanding works from among the 18 categories mentioned above.

Category 20

RTIH Editor's Choice Award

RTIH editor Scott Thompson will select outstanding works from the 18 categories mentioned above.

FAQ

Is there a fee to enter the award?: No, there is no fee.

Can I enter in multiple categories? Yes.

Do I have to complete all sections of the application form? No, but the more information you provide, the more likely your application will be successful.

Is there a specific deadline for nominated projects/initiatives? Yes, submissions must include projects/initiatives carried out in the past 12 months.

Who can see my completed entry form and what information will be made public if I win or am shortlisted? Only the editor, Scott Thompson, and the panel of judges will be able to see my submission. Any information provided in the summary section of the entry form will be made public.

Are entries only accepted from UK based businesses? No, we accept entries from all parts of the world.

What is the final selection process? A finalist list will be announced in late October and shortlisted submissions will be sent to our independent panel of judges who will determine the winners and highly commended submissions.

Shortlisted companies will be invited to attend the awards ceremony at RIBA's 66 Portland Place HQ on Thursday 21st November.

Will the winners and commended companies receive post-event coverage? Yes, post-event coverage will include a feature on our website and a detailed awards review in the print magazine. There will also be the opportunity for a company profile-style feature on our website.

Who won what in 2023? See the 2023 winners here.

When is the application deadline for 2024? Friday 25th October.

When will the 2024 winner be announced? They will be announced at an event on Wednesday 21st November at RIBA's 66 Portland Place HQ.

The event will begin with a drinks reception followed by a three-course meal and an awards ceremony.

Who will be the judges for the 2024 RTIH Innovation Awards?

Nina Mimica, Chief Innovation and Digitalization Officer, Studenak Market

Vineete Bajaj, Group CFO, Rollic Group

Alan Dixon, Principal Technology Partner, Retail, BT/EE

Mike Cadden, Chief Technology Officer at Marie Curie

Peter Wharf, Director of International Digital (EMEA, LAC, AP), Starbucks

Carol Kingsbury, Chief Technology Officer, C&C Group

Kristin Russo, Industry Analyst and Retail Influencer

Paula Bobbett, Chief Digital Officer at Boots

Natalie Berg, Retail Analyst and Founder, NBK Retail

Matt Bradley, Director and Founder of the Retail Technology Show

Eugene Mischenko, Founder and President of the E-Commerce and Digital Marketing Association

Scott Thompson, Editor and Founder, Retail Tech Innovation Hub

Karanveer Anand, Technical Program Manager, Google

Toby Pickard, Senior Partner, Retail Futures, IGD

Matt Taylor, EY Retail and Consumer Goods Technology Transformation Leader

Gary Newberry, Supply Chain Advisor and Delivery Executive

Nadine Neitler, Marketing Director, Selfridges

For any other entry-related questions, please email [email protected]

If you are interested in sponsoring the 2024 RTIH Innovation Awards, please fill out the form at the bottom of this page and we will contact you as soon as possible.

Sponsor the 2024 RTIH Innovation Awards

For more information on how you can sponsor the 2024 RTIH Innovation Awards, please fill out the form below and we will contact you as soon as possible.

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