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Google Chat will be free in 2021, but Hangouts will lose functionality this month

 


Now that we’re all on the same page (yes? Everyone?), The first news of the blog post is that Google Chat will be published in consumer accounts “from the first half of 2021”. The service was launched as a business-focused GSuite app (G Suite is now called “Google Workspace”), so you originally had to pay for GSuite to access Google Chat. However, in 2021, it will be available to everyone for free. Google wants a “smooth transition” from Google Hangouts to chat, saying it “automatically migrates Hangouts conversations along with contacts and stored history.”

Slow death of hangouts

With the rise of Google Chat, Google Hangouts will die. Google originally announced this in 2018, but is now getting more details on slow service shutdowns and their dependent service migration plans. We’ve already seen Hangouts lose location sharing and SMS support, but in a blog post, Google announced that phone, Google Fi support, and Google Voice support will soon be removed from the service. did.

The first is the loss of Google FiSMS, which will be launched “in the coming weeks.” Google Fi can send messages using the phone’s SMS app, but because it’s a real mobile service, you can also receive SMS messages from Hangouts. Hangouts has an app for Android, a Chrome extension, two web access points Gmail and hangouts.google.com, so it’s very easy to use Google Fi. For Google users, it was also the home of non-SMS messages, so everything was available in one handy app. I haven’t taken advantage of this bit’s features while Google Chat is taking over Hangouts. If you need Google Fi Messages, you should immediately use Google Messages, the Android SMS app.

Google Messages has only Android and Web apps. The Messages web app currently works by transferring data from the phone, so the phone must be turned on to work, and you need to scan the QR code from the phone to log in. Google says Fi users will be able to use web messages “even when the phone is off,” so it seems that regular login capabilities are finally coming to the service.

Google Voice will also lose Hangouts integration this month. Voice has its own phone and web apps that you need to use right away.

The end of the call on Google Hangouts is probably due to “new telecommunications regulations have been introduced in the EU and the US since 2021”. Google hasn’t explained what these new regulations are, but the timing is in line with the FCC’s obligation to include 911 calls by January 2021.

Google Chat is not terrible Expand / Google Chat Web App. It’s okay.

Ron Amadeo

This is all very reminiscent of another major Google shutdown currently underway, the transition from Google Play Music to YouTube Music. YouTube Music isn’t ready yet and Google Music users can expect to lose a lot of features, but Google Chat is actually a pretty good alternative to Hangouts. For some reason, I already have access to the consumer’s Google account and am free to send messages to existing Hangouts contacts. The UI is modern and straightforward, with no spectacular missing features. Not ready yet, mainly due to migration issues. I can’t join a group chat and I can’t add new contacts. A certain number of contacts are flagged as chat compatible. However, core messaging looks great, and if both people are in the chat, you can take advantage of great features such as message editing. It’s by no means a competitive service compared to the messaging ecosystem, which doesn’t restart every two years, but it’s okay if you just want to send and receive messages and images between all your devices.

However, like Google Music, Google is moving in the opposite direction again by shutting down old services faster than building new ones. These transitions will be very smooth if Google first makes the new app fully functional and later shuts down the old app. After people move. Slowly killing an existing app without a viable alternative isn’t just sick. Opens the door for users to completely dump Google services.

Hangouts will lose more functionality later this month, but there is no final shutdown date for the service yet.

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