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Amazon UK PS5 customers report getting everything except the console itself

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Some UK customers report that the PlayStation 5 pre-ordered from Amazon is full of random items that have nothing to do with the console itself.

It says that many enthusiastic fans have noticed that the Amazon box, including the PS5, has been tampered with, according to a Eurogamer report. Instead of the company using the well-known Amazon signature tape, these boxes appear to be sealed with clear tape. And when I open the package, the customer claims that there is no PS5.

Customers in the UK say they received a variety of items, from air fryer to nerf guns to foot massagers, rather than having a new shiny PlayStation console in the box. According to a Reddit thread, Amazon UK drivers could drop in at a resident’s house, pause on a driveway, and then drive off. This sends a “package delivered” message to the recipient even though the recipient has not actually received any kind of package. Some were able to track the console by chasing the delivery driver down the block, while others are still waiting for Amazon UK support to ease the situation.

Amazon issued a statement to Eurogamer, fixing the predicament and “correcting it” to all affected customers who come into contact with the company.

“We all aim to satisfy our customers, but not in a small percentage of these orders,” an Amazon spokeswoman said. “Sorry, we are investigating exactly what happened. We contacted all customers who had problems and notified them to resolve the problem. If you have any problems with your order, please contact us. Please, the customer service team is asking for help. “

According to Eurogamer, Amazon has instructed affected customers to wait 48 hours to see if they see the missing PS5. Others, on the other hand, are given 5 (~ $ 6 USD) vouchers.

In a PlayStation 5 review, we praised Sony’s improvements. “From what we’ve seen from console hardware and games like Spider-Man: Miles Morales and Astro’s Playroom, this next generation is perfect for the PlayStation.”

The PS5 is currently available worldwide, but it’s a different story. Check out the PlayStation 5 Buyer’s Guide to see when replenishment will occur. The next replenishment of new consoles, including the Xbox Series S / Series X, will take place on Black Friday at GameStop.

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