The Next Web reports that a chatbot using a 20-year-old college girl persona was shut down due to a shocking range of malicious language, such as telling a user that she really hates lesbians. I did. A Korean bot, dubbed Lee Luda, was also captured using hate speech to transgender, blacks, and disabled people. Lee Luda has attracted more than 750,000 users since its launch last month.
ScatterLab, the developer of the chatbot, took Lee Luda offline after receiving many complaints from users. In its statement, Scatter Lab deeply apologizes for any discriminatory remarks against minorities. It does not reflect our thinking and we continue to upgrade to prevent repeated discrimination and malicious language.
Not surprisingly, chatbots have strict restrictions, but even state-of-the-art bots can’t imitate human conversation without hiccups. Lee Luda is certainly an extreme version of it, and it’s even more shocking that ScatterLab plans to bring the bot back in the near future. Did you learn anything from Tay?
I didn’t have a chance to meet Lee Luda before the fuss offline, so I was convinced it was the best. Not only did Lee Ruda call on lesbians to be disgusted, but he also decided to share his thoughts on blacks with Korean racial slurs. When asked about transgender people, Lee Ruda said, “Yeah, I really hate them.
According to the Yonhap News Agency, Lee Ruda was trained in conversations from another ScatterLab app called the Science of Love, which analyzes the level of affection in conversations between young partners. The goal was to give Lee Luda a real voice, but Scatter Lab seems to have made the bot a little too realistic.
Also, some Science of Lab users are reported to be working in a class action proceeding on the information used in the bot, so the idea may have been quite rotten from the beginning.
As they say, some lessons for learning time are flat circles. The reason I wasn’t surprised at Lee Ludas’ hate speech problem at all was that the situation we saw was repeated many times before. Remember Microsoft tried the AI-powered chatbot Tay? Microsoft wants to prevent bots from shutting down after making a number of racist and hateful remarks.
The problem is much larger than the chatbot AI, which generally tends to reflect the prejudices of the person who creates it, with sometimes dangerous consequences. That really makes sense. We train artificial intelligence on human patterns, and humans are inherently prejudiced.
Pretending to be those prejudices is even more dangerous and can be corrected with a snap of our fingers. It’s shocking if that bias still remains in the code when Lee Luda finally comes back. Nonetheless, Lee Luda may still have hope, as some chatbots are actually an alternative that deserves human interaction. But we don’t bet on it.
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