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CEdMA recognizes Totara as a leader in customer education services at the 2021 Innovation Awards




Salt Lake City-(BUSINESSWIRE)-Customer Education Management Association (CEdMA) today announced that Totara, a provider of learning technology to organizations of all sizes and sectors, received the Innovative 2021 CEdMA Innovation Awards. Announced. Online community management systems that recently supported the transition from a major product called Totara Learn, an adaptive learning management system (LMS), to an integrated Talent Experience Platform that adds Totara Engage, a learning experience platform (LXP), and Totara Perform, a performance. To provide.

The CEdMA Innovation Awards aims to recognize CEdMA member companies that have taken an innovative approach to solving problems and addressing opportunities. The Innovation Awards select one tech company or individual for outstanding innovation in the educational business methods or practices of projects completed within the last 12 to 18 months.

Rachel Griffith-Boyes, Head of Community Services at Totara, said: We are very pleased to receive this award, especially during the year when digital learning and the online community have become important business tools. We were very proud of the homes that the Totara community offers to our network. This is a testament to our talented team as well as our enthusiastic community members.

Danielle Campbell, Chairman of CEdMA, points out: Lack of time, concentration, and the ability to meet face-to-face means that something fundamentally different is needed. This has accelerated the creation and adoption of new ways to deliver consumer-friendly content and meaningful learning experiences to customers, partners, and employees. As a recipient of the 2021 CEdMA Innovation Awards, we are pleased to recognize the transformation of Totaras in the learning experience through the integration of community and education offered through modern learning experiences. ”

Totara needed to train its partner staff on the use of the Totara system to sell and implement. Totaras’ previous program consisted of two certifications. Learning content was available to users of Totara Academy. Access to the platform was done manually, which added a barrier to adoption. In addition, Totara was focused on his partner, so he missed the opportunity to interact with his customers. Totara needed an approach that reduced entry barriers, included a larger audience, offered less rigorous, more flexible learning options, and was more appealing to users.

Launched in 2018, the new Totara community has replaced two long manual certifications with a compelling micro-learning approach, splitting e-learning courses, simulations, videos, and resources into thematic programs and automation processes. Combining the existing Totara community with the Academy’s platform, we have provided a formal social learning opportunity in one place. User access has more than doubled. The number of tracking underutilized subscriptions has decreased. More interestingly, community users have found innovative ways to engage and support each other during a pandemic, share resources with each other, and support each other during very difficult times (and still).

Totara will showcase its innovation at the CEdMA 2021 conference in October. Previous winners of the CEdMA Impact, Innovation, and Services Awards can be found at You can now apply for the 2021 CEdMA Impact Award. For the application form and details, please visit the blog at

About CEdMA

Founded in 1991, CEdMA is a leading professional networking organization for training executives, managers, and professionals within hardware and software technology companies. More than 500 members of CEdMA represent nearly 100 technology companies. As a member, we benefit from a variety of exclusive services, including industry research, conferences, newsletters, member question forums, and special interest groups. For more information on CEdMA, please visit or contact Maggie Leon ([email protected]).

About Totara

Totara is building employee engagement, learning, and performance management technologies that enable large multinational companies, government agencies, and midsize companies to provide enterprise-level talent and workforce experience. .. The Totaras Talent Experience Platform integrates a transformative learning management system (LMS), a user-centric learning experience platform (LXP), and a comprehensive performance management system under a single, highly adaptable architecture.

Totaras’ flexible architecture gives organizations freedom of innovation, freedom of choice, and unlocks critical resources for reinvesting where it really matters.

Totara’s products are open source, flexible, and provide strong freedom to all organizations with formal and informal learning needs, both in the workplace and in large corporations. They are used in many industries such as finance, retail, energy, health, government and nonprofits.

Customers range from small to large multinationals. This is a testament to cost effectiveness, flexibility and scalability.

For more information, please visit

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