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What Google Look for When Recruiting Data Center Workers

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Google is investing heavily in building data centers that enhance its products and cloud services. In addition to this, the increased demand for coronavirus during a pandemic means aggressive adoption. The company is looking for workers with strong critical thinking and collaborative skills. See Insider’s Business section for more information.

At one of Google’s data center sites in Virginia, on average working days, operations manager Dr. Nicole Henry said he had problems with adding hard drives, replacing machine memory, fixing bugs, downtime, and more. Perform tasks such as troubleshooting.

Google operates data centers in 24 cloud regions around the world, enhancing both its products such as search and services for cloud customers.

Henry manages a hardware operations team at one of Google’s sites in a “data center alley” in northern Virginia. Giants such as Google, Microsoft, and Amazon operate facilities in the region to ensure the safety, maintenance, and upgrades of corporate data centers. As planned.

“We do everything from making sure the machine is up and running to making sure the network is available,” Henry told the insider. “Data centers are scalable and adaptable, so our job is to ensure that our customers meet their demands.”

And the demand is high.

The coronavirus pandemic has caused a surge in cloud traffic. The need for capacity is skyrocketing among healthcare professionals who access data on their healthcare needs, teachers who run virtual classrooms, and employees of companies who work remotely and have video chats. Meanwhile, many companies are also permanently digitizing their businesses.

Google Cloud says it hasn’t made a profit yet because it has invested heavily in building more data centers around the world to take advantage of the changes in the ocean.

This increase in demand, coupled with an industry trend known as the “silver tsunami” effect, where the majority of data center employees are aging towards retirement, means Google is actively adopting it. ..

Google plans to invest more than $ 7 billion in offices and data centers across the United States this year to create at least 10,000 new full-time jobs at the company. We are also expanding our data centers in Nebraska, South Carolina, Virginia, Nevada and Texas, and this year our existing data center sites in Nebraska, Ohio, Texas and Nevada will be fully operational.

The skills that Google requires from data center employees are:

Google is looking for different skills for data center employees

When hiring a data center site, Google looks for someone with data center experience or knowledge of a particular area, such as electrical infrastructure. However, relatively few people have worked in data centers in the past, so Google also hires people with different backgrounds but with the right skill set.

For example, the company has successfully hired insiders to work in strategic negotiations, construction management, scientific research, electrical engineering, mechanical engineering, environmental health and safety, program management, security, aviation, energy, or automobiles. Said. industry.

Heather Dooley, global director of Google’s data centers, told insiders:

Dooly says that the most successful employees have strong critical thinking, problem-solving, and collaborative skills.

“It’s a really robust ecosystem of talent. It’s not just stereotyped operators and engineers, it’s actually much wider than that,” she said. “That’s why I find it attractive for people to enter the industry.”

Heather Dooley, Global Director of Google’s Data Center

But one challenge in hiring is a lack of awareness of these types of careers, Dooley said. That’s why Google works with schools and trade programs to build a pipeline for recruitment and provide people with the skills they need to succeed in the industry.

“There is a wide variety of talents and skills needed to make these roles effective,” said Dooly. “We have leveraged mapping skills and capabilities for Google employees to enhance our investment in learning and development, as well as within the community of building data centers.”

For example, Google works closely with local community colleges in Virginia, where many data center sites are located, to show students their careers working in data centers. This has helped schools curriculum for the skills they need on their data center sites.

“I think it’s important to participate in curriculum development so that the needs and skills developed by the college program match the needs and skills of Google employees and other data center workers that the industry can develop. “Dooley said.

Early career employees, such as internships and new graduates, can bring new perspectives, Dooly said.

“There are people who help students by graduating from these programs, returning to school, raising awareness, gaining a deeper understanding of opportunities, and preparing for interviews,” said Dooly.

What does it look like to work on Google’s data center site?

The coronavirus pandemic poses a series of new challenges for data center site employees. This is due to both increasing demand for surface disinfection and observation of social distances and CDC guidance.

“Social distance affects the way you usually do your job,” Henry said. “We can find those ways to do that and make sure our people are safe and the world still has the use of the internet they would still have. I did. “

Still, there was a silver lining in the chaos. Henry said the team was dealing with increasing traffic during the pandemic and felt better prepared for the peak during the holiday shopping season.

“You balance the needs of our customers with their data and internet access, and what they expect from the safety and health of our team,” Henry said. “This moral, this friendship has begun to occur. We have begun to encourage each other and recognize the importance of what we do.”

Do you work on Google Cloud? Do you have any hints? Contact this reporter by email ([email protected]), Signal (646.376.6106), Telegram (@rosaliechan), or Twitter DM (@ rosaliechan17). (PR only by email.) Other types of secure messaging are available upon request.

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