PEOPLE with suspected coronavirus symptoms became enraged after being sent to a “non-existent” testing site in Kent.
On the government website, the address of the site in Sevenoaks was given but the head of the district council has said that then the location is not an object of coronavirus testing.
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A 67-year-old woman, whose elderly husband has chronic obstructive pulmonary disease, reserved a certain place after she had a cough.
She said: “I thought I was on the safe side better to be tested, I do not want to put it at risk.”
However, she noticed that there were other cars “circulating around” trying to find the location when it went to the address, according to the BBC.
She said the situation was “an absolute fiasco”.
“It was just a joke. I talked to a woman who said she had been around for an hour,” she added.
Another person, Jon Waite also went to the site just to see that there was no facility for coronavirus testing.
He said this was the second time he encountered an issue when trying to enter test facilities.
Although Waite is from Sevenoaks, he was previously asked to go to the Isle of Wight or Birmingham Airport when he tried to test his little boy.
He said: “I am personally disappointed with the whole test and tracking program.”
Sevenoaks County Councilor Peter Fleming said that although the address on Otford Road was provided by the website, “this is not the case, this site is not a test case”.
The Department of Health and Social Welfare has said people are no longer heading to the “incorrect” location.
She said people were now “being redirected to the right site” after being made aware of an issue with a wrong testing site in Sevenoaks “.
He also added that the NHS Test and Tracking system was dealing with an “unprecedented” test of 270,000 per day and aims to achieve a “capacity for 500,000 tests per day by the end of October”.
The Kent County Council also issued an apology to people who had “made a lost trip.”
He said he was investigating to find out “what went wrong”.
A mobile testing site would be launched by DHSC in response to the increase in cases but had not yet materialized for “unknown reasons”, according to the council.
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This comes after a problem with testing systems where up to 230,000 people are expected to wait for weeks for their test results last month.
Health Secretary Matt Hancock at the time acknowledged that there had been “operational” challenges to the testing system.
He said it was due to a growing demand for tests as it was “inevitable” when a “free service” was made available.
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