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Tenants in talks with Changel Jewel Airport for help overcoming temporary closure




SINGAPORE: Jewel Changi Airport said its tenants will receive support, including rental assistance, to help them cope with the two-week closure that began on Thursday (May 13th).

Jewel, as well as Terminals 1 and 3, are closed to the public, amid an increase in the number of airport-related cases. Authorities had launched special probation operations for workers there.

READ: Jewel Changi Airport, Terminals 1 and 3 will be closed to the public as COVID-19 testing continues

“Changi Airport Group is working with tenants at terminals to minimize the impact of the temporary closure on staff and their operations, including waiving leases for the closing period,” she said in response to questions.

“Jewel Changi Airport will also provide support measures including rental assistance to assist its tenants during closure.”

Some tenants told CNA via email that they have been in contact with Jewel Changi Airport for assistance.

Jewel Changi Airport had proactively managed to offer rental discounts for the two-week closing period, said Mr. Edwin Lim, director of the Birds of Paradise gelato store.

At Good Company and Birds of Paradise Boutique Gelato, being partners in the premises, continue to operate our stores in other countries. Each brand also continues to operate our online stores, he added.

At the Tokyo Dairy Cheese Factory, which has another outlet in Raffles City, the company is currently in communication with Jewel Changi Airport.

We believe they will do everything they can to help us as well as other jewelery tenants. We will continue to maintain an open channel of communication with them (for them) to seek goodwill assistance, the CNA management told.

All workers from the Tokyo Milk Cheese Factory in Jewel tested negative for COVID-19 after receiving the results on May 13, management added.

READ: Group sizes drop from 5 to 2, dinner suspended as Singapore tightens COVID-19 measures

However, the Rich & Good Cake Shop did not hear from Jewel Changi Airport when it answered CNA questions on Friday.

We will definitely be severely affected as we have staff and a central kitchen to support. “Our central kitchen is only being baked to supply our Jewel store and to lose revenue from that outlet due to COVID-19 shutdowns for two years in a row is very detrimental to our business,” she said. Jerelyn Foo, media and operations manager of the enterprise.

We will open our next store on Kandahar Street on Sunday and the official holidays during these two weeks to meet demand. “

The cake shop, she added, had minimal staff at the Jewel store, so they were able to clear the swab test quickly.

Men’s clothing salon The Sultans of Shave said even before closing, business has already been slower in their Jewel store in recent months.

Now there is no choice but to cancel all appointments at Jewel.

Our staff at Jewel will undergo mandatory swab tests and have been advised to choose the vaccination plan for all staff working at Changi Airport. We have also arranged for the plug to be cleaned and cleaned more often, said its group marketing executive, Kin Yi.

READ: Extra rapid COVID-19 antigen test to be distributed to people with symptoms

This time last year, Singapore was on a COVID-19 “circuit breaker” when social gatherings were not allowed among other restrictions.

Amid the recent rise in community cases, authorities announced new measures Friday, including a reduction in the size of group meetings from five to two. Dinner will not be allowed from May 16 until June 13.


The Changi Airport COVID-19 cluster is currently Singapore’s largest active group, with 59 cases as of Friday.

About 20 of the infections have “gathered” around one area – an area that welcomes travelers from higher-risk regions, including South Asia, Transport Minister Ong Ye Kung said on Friday.

This area is our Ward 9D equivalent, like Tan Tock Seng Hospital (TTSH), “said Mr Ong, referring to Singapore’s second largest group COVID-19.

And from that area, the workers go to eat their lunch, go to eat in the commercial areas of Terminal 3 Basement 2 and the food court, and we suspect from there, transmitted to members of the public who visited the place.

READ: First 20 cases at Changi COVID-19 airport from area receiving arrivals from highest risk countries: Ong Ye Kung

Changi Airport Group (CAG) said last week that about 9,000 employees from Terminal 1, Terminal 3 and Jewel Changi Airport will undergo COVID-19 testing.

Mr Ong said on Friday that about 500 workers from Jewel had riveted, with their test negative for COVID-19.

The Singapore Civil Aviation Authority (CAAS) and CAG also urged all airport staff as well as employees working at Jewel Changi Airport to refrain from leaving except for work or essential activities for the next 14 days or until they have been tested. negative for COVID- 19

In addition, these workers should not be redeployed to other jobs or points of sale during this period, they added. Airport workers will also be divided according to the highest risk and lowest risk areas.

We carefully hope that the herd of airport workers, only the herd of workers, we hope can be restrained, said Mr. Ong.

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