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My sister says she asked for help because a nursing home patient was dying from Amazon Alexa with a coronavirus

 


A nursing home patient with a coronavirus in Michigan sought help from Alexa on an Amazon Echo device before she died, her sister said.

Rouen Dagen.Via WOODTV

Rouen Dagen Died on Saturday, Immediately after she was transferred to Grand Rapids hospital. She was 66 years old.

According to the facility, she was one of 31 residents and five staff members, and was diagnosed positive for the virus in a nursing home, Metron of Cedar Springs, now called Mission Point.

Pauln Pruitt, Metron’s chief operating officer, said that Dagen has been living in a nursing home for 10 years and said, There wasn’t any. “

Mr. Pruit said she was receiving “excellent care” and that nursing home staff followed both her prior instructions and practice guidelines for managing her pain and symptoms.

“As these symptoms progressed rapidly, she was immediately sent to hospital with the advice of her medical team,” Pruitt said.

Residents infected with the coronavirus are isolated from other residents of the facility, Pruitt said.

According to her sister, Penny, the doctor’s office stated that Dagen’s death was caused by COVID-19, a disease caused by diabetes, hypertension, and coronavirus.

My sister said Rouen had two strokes in 2008 and left paralysis.

“She was a very talented girl. She played the piano and organ. She sang,” Penny Dagen told NBC News. “She was a ventriloquist. She played the guitar.”

Penny, like other nursing homes across the country, could not visit Rouen directly after nursing homes restricted visitors due to pandemics. Therefore, Alexa became the primary communication tool with Rouen’s sister.

“She could call her sister through a device and they communicated frequently,” Pruitt said. “It was a very positive part of her life that we fully supported.”

For the first time Monday, Penny found a recording from an Amazon device in her sister’s room in Metron.

Penny, who lives in Sparta, 15 miles north of Grand Rapids, she believes that nursing homes could have taken precautionary measures earlier to slow the spread of the virus, she said Will not neglect them.

“It’s all past now,” she said. “Nothing you can do now. You did what you did.”

According to Penny, there were about 40 recordings on Amazon devices in the last three to four days of his sister’s life.

In one of the exchanges, Rouen said: “Alexa, help me”

In another word she said: “I am suffering. I have to find a way to relieve it.”

She also asked Alexa: “Can you help me deal with the pain?” “Alexa, I’m going to get hurt.”

“I just felt sick because I couldn’t help her,” Penny said on Wednesday through tears.

She said she found some peace in knowing that her only brother was no longer suffering.

“She is with my mom and dad and there is no more pain,” Penny said. “That’s the only thing that keeps me.”



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