Health
Hamilton will temporarily close the COVID-19 vaccine hotline until Monday-Hamilton
On March 15, Hamilton was temporarily closed in preparation for the transition to Ontario’s online vaccine booking tool. COVID-19 (new coronavirus infection) (# If there is no character limit, add parentheses when it first appears hotline.
In an announcement on Tuesday afternoon, the city said the temporary closure of the hotline was immediately effective to “streamline the booking process” before the state’s new system was launched on Monday.
The hotline will be back in line with the new portal and will be available to those who do not have the ability to book online.
The city said in a statement, “Residents should not choose another option on the hotline. Other lines are reserved for those who want to book an examination and need urgent access.” Stated.
The city apologizes for the suspension of the hotline during the update of Hamilton’s vaccine deployment
Public health officials say people who book by March 14 should expect a call back from the city.
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Those who are not ready to use the online booking tool next week.Instructions can be found online..
Hamilton’s health official offered an apology last week after suffering a mass call outage after the city’s hotline opened in late February.
The city said it ran into a number of problems over the first weekend due to the city’s call center, which was not equipped to handle large numbers of inquiries.
Hamilton will lower the minimum age for COVID-19 vaccination from Monday as it continues its Phase 1 program, according to the city’s Emergency Operations Center.
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