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CFPB sues Walmart for illegally opening delivery driver deposit accountsExBulletin

CFPB sues Walmart for illegally opening delivery driver deposit accountsExBulletin

 


Walmart delivery drivers were pressured into using illegally opened payment accounts, a federal lawsuit alleges. Nam Y. Huh/AP .

. Nam Y. Huh/AP

A federal lawsuit alleges that Walmart deceived more than 1 million delivery drivers by creating deposit accounts without their knowledge or consent, using their Social Security numbers and other personal information.

The Consumer Financial Protection Bureau on Monday accused Walmart and payment platform Branch Messenger of costing delivery drivers more than $10 million in fees through those accounts since 2021. Walmart, in turn, accused the agency for filing a hasty and error-ridden lawsuit.

The government's lawsuit says Walmart told drivers who deliver its deliveries to customers' homes that they would lose their jobs if they did not use their branch accounts to receive their paychecks. “Thousands” of drivers had their wages deposited into a branch account before they even agreed to the terms and conditions, according to the lawsuit.

Drivers who were unwilling or unable to figure out how to access their branch accounts, according to the lawsuit, would also lose their delivery jobs at Walmart and often the wages that had been deposited into those branch accounts.

Although Walmart told drivers they could access their earnings instantly, the lawsuit also describes a complex process drivers had to follow to transfer their paychecks to their regular bank accounts.

The “instant” transfer option required fees that over the years amounted to more than $10 million paid to Branch, the lawsuit says. Other options would take several days, and both options had daily and monthly limits on the amount a driver could transfer.

Walmart, which launched its “Spark Driver” delivery program in 2018, said the consumer office never gave the company “a fair opportunity” to make its case during the investigation.

“The CFPB's rushed lawsuit is riddled with factual errors and contains gross exaggerations and inaccuracies relative to established principles of law,” the Walmart spokesperson said in a statement, adding that the company would vigorously defend itself. before a court that, unlike the CFPB, follows due process.” of law.”

Monday's lawsuit comes days after the consumer affairs bureau sued Zelle's operator, along with Bank of America, JPMorgan Chase and Wells Fargo, “for failing to protect consumers from widespread fraud” at the provider. payment.

Sources

1/ https://Google.com/

2/ https://www.npr.org/2024/12/23/nx-s1-5237492/cfpb-sues-walmart-over-delivery-drivers-illegal-deposit-accounts

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