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Since the epidemic began, SLC has worked hard to support freshmen and enrolled students through student financial aid. This week many students have enrolled in the course and learning is ongoing. This will be a great relief for many, and we are excited to support an additional 143,000 students this week with approximately 339 million maintenance loan repayments.

We are committed to ensuring that as many students as possible get a maintenance loan at the beginning of the semester. We request the following to be able to process outstanding applications as quickly as possible:

Any evidence we may request from you to support your application will be submitted immediately through your online account. We will be notified immediately of any changes to the course we are studying or the college or university we attend through our online account. Students access their online accounts to check payment status or visit frequently asked questions. Our contact center is currently very busy, especially on Mondays, so if you can’t find the information you are looking for online, have a quieter time.

Some students who apply after the financial deadline may not immediately be eligible for full eligibility. In such cases, as soon as the entire application is processed, a basic funding package is provided to those eligible for additional payments.

When students return to study, they are urged to watch out for phishing emails and text messages. Just as students and learning institutions know that payments are deposited into a student’s bank account, so are online scammers who want to intercept and steal those payments. The easiest way for a student to become a victim is to fall into a phishing email or text that allows scammers to access personal, financial and account information to steal payments or reroute.

Here are some important tips that can help students identify phishing scams.

Phishing emails are often sent in bulk and are unlikely to contain both first and last names. They usually start, Dear Student, so be careful if you see something like this. Check the quality of communication. Spelling errors, incorrect punctuation, and incorrect grammar are often obvious signs of phishing. If you do not respond within 24 hours, your account may be closed. Look for messages designed to convey the urgency of asking for a quick response, such as Think before you click. If you receive an email or SMS with a link you are not sure about, just hover your mouse and see if it takes you to the original location. If you’re still not suspicious, don’t click on potentially dangerous links if you don’t take the risk, always go directly to the source

We also urge students to be suspicious of requests for personal information. SLC, Student Finance England (SFE) or Student Finance Wales (SFW) does not ask students to verify login or personal information by email or text message.

For more information on how to spot phishing scams, see the following website: https://www.gov.uk/guidance/phishing-scams-how-you-can-avoid-them.

Phishing video

And if you receive a suspicious student finance email or SMS, do not click the link, send it to [email protected]

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