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Innovation and Investment Lessons – JOSH BERSIN

Innovation and Investment Lessons – JOSH BERSIN


Written by joshbersin · Published May 17, 2024 · Updated May 18, 2024

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Inside Microsoft HR's skills strategy: Lessons for innovation and investment

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This podcast discusses Microsoft's exciting new internal skills strategy, focusing on Viva Skills, the role of Microsoft Copilot, and how Microsoft as Customer Zero is “inventing new products for HR.” Masu. Customer Zero is Microsoft's way of “feeding its own dog food” and ensuring new products are well designed before they hit the market.

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Microsoft is an example of an innovative and approach to human resources. They leverage Microsoft Graph to collect skills and HR data to make better decisions. Viva Skills and Eightfold are used to build the skills infrastructure and provide personalized recommendations. Microsoft is integrating AI agents like Galileo into Microsoft Copilot, demonstrating the importance of AI in HR. Companies must develop their own AI strategies to remain competitive in the evolving HR technology landscape.

Chapter00:00 Introducing Microsoft and its HR capabilities02:06 Building a skills-based employee experience05:34 Skills platform challenges in HR technology10:38 Integrating AI agents into tools and systems15:36 HR Redesign The importance of AI technology in

Additional Information:

Building Skills-Based Organizations: An Exciting But Sobering Reality

Enterprise Talent Intelligence is here to disrupt the HR Tech market

The co-pilot is coming!




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