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The NC section of Insurance Commissioner Mike Causey answers viewers’ questions about how the department is serving the public

Greensboro, North Carolina – Insurance can be overwhelming, and confusion about something you’re paying for can be frustrating.

Which company should you go with to cover your home and car?

Why are their prices different?

How can I prepare for severe weather?

The North Carolina Department of Insurance saves and recovers * millions * of dollars to consumers in 2020 from complaints and in other ways.

But how did they do that?

Mike Causey, North Carolina Department of Insurance commissioner, joined 2 Wants to Know to explain to viewers exactly what the department does and how it has helped so many clients save or recover their money.

What does the NC Insurance Department do?

The division fights for more competition in the industry and avoids insurance fraud to lower prices for consumers.

What can consumers talk about for the department?

There is no end to questions, but you can contact the department regarding:

Auto Insurance, Home Insurance, Life Insurance, Annual Premiums for Health Insurance, Business Insurance, Disability Income Insurance, Travel Insurance

Address distracted leadership:

Distracted driving is one of the main factors that put upward pressure on auto insurance rates. Distracted driving includes texting, cell phone use, GPS tuning, radio stations, eating / drinking while driving, applying makeup, and caring for children. Causes property damage, injury and loss of life.

Preparing consumers for severe weather:

Be prepared for severe weather. Talk to your insurance agent to make sure you have the appropriate insurance for your property, including flood insurance. Also check earthquake insurance. We are not immune to earthquakes in North Carolina. The DOI sponsors ongoing educational courses on flood insurance for insurance agents, conditioners, and real estate agents.

Do I need a smoke alarm in my home?

Smoke alarms save lives. Your best chance of surviving a fire is if you have a working smoke alarm. Test it and make sure it works. Distribution and installation of fire alarms.

How does the department help with insurance fraud and how can I report it?

Goes around 20 cents on every dollar of premiums to cover the cost of insurance fraud. Commissioner Cossey has more than doubled the number of special agents investigating fraud since he first took office in 2017.

You can report insurance fraud using any of the methods below

Report insurance fraud online Phone: 919-807-6840 or toll-free 888-680-7684 (NC only) Fax: 919-715-1156 Email: [email protected] Email: Criminal Investigation Department, NC Insurance Department , Postal Service Center 1201, Raleigh, NC 27699-1201

I have old medicines that I no longer need, so should I throw them out?

We have a big campaign that will have people empty their medicine cabinets of old medicines that they no longer need. Bring them to one of our drop sites and we’ll dispose of them properly. This keeps these medicines out of the hands of children and drug dealers, and protects our waterways. Find a permanent delivery site on our Operation Medicine Drop website.

How can I contact the Insurance Department to ask general questions?

Physical address: Albemarle Building 325 N. Salisbury Street Raleigh, NC 27603-5926

Mailing address: NC Department of Insurance 1201 Raleigh Postal Service Center 27699-1201

Agent Services: 919-807-6800

The information office contact number is 919-807-6011

Or you can send an email to the Commissioner directly at [email protected]

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