"You will have security:" BBB encourages payment by credit card to avoid online shopping scams

OCONOMOWOC – An online advertisement caught the eye of an Oconomowoc woman who was blown away by her big discounts. That left her saying "Buyer, beware" and officials at the Wisconsin Better Business Bureau said she was far from alone.

"I didn't get what I expected to buy," said Michelle Sherrer.

A pair of boots caught Sherrer's attention when they first appeared on his Facebook feed.

"It was an impulse buy, so I didn't take the time to identify where the product came from," said Sherrer.

In fact, it came from abroad. When the boots arrived two months later, there was a reason for the large discount.

"From a quality standpoint, they were like the quality of Halloween costumes," said Sherrer.

Lisa Schiller

These weren't boots that Sherrer could wear outside.

"They looked more like slippers than you would wear around the house," said Sherrer.

The Better Business Bureau has awarded the RollyChic.com website a D-plus, and BBB officials have said that Sherrer suffered one of the main scams reported by BBB in 2019.

"Either you don't receive your goods, or you receive your goods and they are counterfeit," Lisa Schiller told BBB.

The BBB Scam Tracker risk report listed online shopping scams as the riskiest scam # 3 in the country, and it is common in southeastern Wisconsin. This is why BBB officials said that you should always pay with a credit card in order to have a better chance of getting your money back.

"You will have some security if you pay with a credit card company because your credit card company will go for you," said Schiller.

Sherrer asked RollyChic.com for a refund, but was refused.

"They just suggested that if I didn't like them, maybe I could give them to a friend," said Sherrer.

Officials at RollyChic.com did not respond to requests for comment from FOX6.

The other scams that have been on the BBB's list for 2019 are job-related scams, cryptocurrency scams and fake check or money order scams.

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