Health
COVID-19 Patient-centered care underway
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The COVID-19 pandemic diminishes the ability to build connections between people, and such relationships are especially important in healthcare. However, according to a review published in Quality Management in Health Care by a public health researcher at the University of Hawaii at Manoa, healthcare organizations can improve patient connections.
AJ Patil, Ph.D.Researchers including the Thompson School of Social Work & Public Health Office of Public Health Studies (OPHS) students, the healthcare organization is “organization” health Literacy to promote patient-centered care, even at this time of crisis and uncertainty. ”
“This pandemic is Medical systemBut the turmoil offers an opportunity to implement new ways to do things, “Patil said.
Organizational health literacy means that healthcare organizations implement policies and practices that facilitate their health. patient Navigate the system to access the services you need for health care.
Tetine Sentell, professor and director of OPHS, the lead author of the study, said:
Creating patient-centric and family-centric councils
Specifically, healthcare organizations create patient-centric councils to understand the needs of patients and caregivers, and use tools such as blood glucose monitors and pulse oximeters for remote care management for all patients. You can engage in practices such as ensuring support that allows you to spend comfortably. According to Centel, telemedicine appointments with true human connections.
Technology can play a powerful role in improving an organization’s health literacy. Smartphone apps improve care coordination between providers, and interactive patient-centric discharge toolkits can facilitate self-management skills when patients return home from the hospital. However, patients who do not have access to or understand the technology should be included in the organization’s health literacy plan.
Healthcare leaders can make understanding and addressing all patient needs for information a priority within the organization. “In this era of transformation, organizational health literacy principles provide a roadmap for promoting patient-centric care,” Patil said. “Our review helps healthcare organizations achieve their goals, improve patient outcomes, and reduce health inequalities by using strategies aimed at improving the organization’s health literacy. Is shown. ”
Tetine Sentell et al. Organizational Health Literacy: Patient-Centered Care Opportunities, Triggered by COVID-19 Quality control in healthcare (2020). DOI: 10.1097 / QMH.0000000000000279
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University of Hawaii at Manoa
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