Google Nest keeps disconnecting from WiFi

Dear Google Support,

We're contacting you about a persistent issue with your Google Nest device frequently disconnecting from your Wi-Fi network. This problem started about a year ago. The device may be disconnected within a day, but it may take up to three days before it disconnects again. My other devices don't have any connectivity issues like this.

We don't know the exact model or software version of Google Nest as there is no information available at this time. However, this problem occurs even when the device is placed close to the router (even directly in the meter's cabinet) and has nothing to do with physical distance or obstructions. is suggested. I reset the device to factory settings, but unfortunately that did not resolve the issue.

Further details:

My Wi-Fi network is a hybrid 2.4 or 5 GHz setup. There have been no recent changes to the router or its settings. I tried moving Nest around the house to resolve this issue, but it didn't help.

Can you help me diagnose and resolve this issue? Are there specific router settings that I need to check or adjust? Could there be a known issue with a recent update that causes this issue? , what are the recommended steps for further troubleshooting or replacement if the device is found to be defective?

thank you,

Finn-Lucas de Ligt

Sources 1/ https://Google.com/ 2/ https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-keeps-disconnecting-from-WiFi/td-p/614517 The mention sources can contact us to remove/changing this article

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