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After a year of efficiency at Metas, technology leaders focus on innovation

After a year of efficiency at Metas, technology leaders focus on innovation

 


Since Mark Zuckerberg shared a letter to Meta employees about a “Year of Efficiency” that prioritizes “flattening the organization, canceling low-priority projects, and lowering hiring rates.” More than a year has passed.

That stage has already passed for Meta, which surprised investors on earnings day last month when Mr. Zuckerberg talked about increasing spending on loss-making ventures such as new generative AI models and virtual reality.

But tech companies generally still keep a close eye on their expense lines. IBM continues to reduce its workforce as it promises to replace employees with artificial intelligence. Google announced its latest round of layoffs on Wednesday. According to his April 2024 Workforce Report from iCIMS Insights, innovation is at risk as many companies maintain an “efficiency” mindset and recruitment for technology jobs remains low.

“There has been an overall decline in innovation at some high-spending companies during the coronavirus era,” said Ricardo Madan, senior vice president of global technology services at TEKsystems. “They're dealing with a whip of overemployment that they've had to balance.”

Technology companies need to spend to stay ahead of competitive threats and protect their markets. During a discussion of Meta's earnings, Zuckerberg told analysts: “I think it's worth pointing out that historically, while we invest in new product expansion, “At this stage, we have seen a lot of stock price volatility.” It has not yet reached profitability. ”

Madan said companies tend to act out of fear of missing out, but this behavior can slow down innovation. According to his TEKsystems report on the current state of digital transformation, 67% of leaders cited AI and machine learning as their biggest skill gap within their organizations. Madan argues that it's important to remain calm in the face of changing hiring trends, as it will take time to properly close these gaps.

Fully embracing AI, especially when used to evaluate more applicants and accelerate the selection and onboarding process, said Chris Duffey, head of strategic development for emerging solutions at Adobe. , we believe we can address this problem. Working with vetted strategic partners can close these acceleration gaps and streamline both top-line and bottom-line growth, he says.

Duffy said he lives in a world of innovation, both tangible and speculative, and that about a quarter of IT budgets should be devoted to emerging technologies such as generative AI. He said that the surrounding experts generally agree. This investment will naturally change the way we work.

“I proudly said I was a problem solver,” Duffy said. “Now, with the advent of artificial intelligence, we are moving from being problem solvers to problem explorers.” Duffy said generative AI will “take away these basic tasks and It gives you time to perform high-level critical thinking, go out and find a problem or a hypothesis, and have generative AI help validate it or poke holes in it.” . ”

From products that help businesses navigate customer service, such as the Google Cloud Contact Center AI platform, to the future of large-scale action models (LAMs) that provide personalized assistance to individuals based on unique data like those provided by Salesforce. From now on, technological innovation is on a strong path. But to continue doing so, Duffy and Madan said, leaders who choose to leverage workforce efficiency will need to tread carefully and not simply jump on the bandwagon.

This process can be cumbersome, so experts say conversations centered around efficiency should also include innovation. Madan says, “The great leaders we see are the ones who really balance financial and cultural management, and they don't fall prey to over-speculation or over-hiring. They do what they do best. I'm trying to balance that with maintaining it.” And the brightest minds are always tackling the toughest problems across all platforms. ”

According to a report from TEKsystems, digital transformation is a core pillar of business strategy for 84% of technology and business leaders. If the majority of leaders feel this way, it stands to reason that their actions will align with it. And it's not like that talent isn't available. Despite the competitive market, technology jobs remain in demand, with the number of applications per job opening increasing 45% year over year, according to the iCIMS report.

The U.S. added more than 300,000 new nonfarm jobs in March, most of them in health care, government and construction, according to the Bureau of Labor Statistics. These industries are also part of the innovation matrix (according to many experts, every company is a technology company, and even various government agencies are joining the trend of hiring chief AI officers).

“I think we're coming out of the trough of disillusionment,” Madan said of employment trends. In terms of innovation, “the best organizations are those that integrate human input and AI collaboration,” he added.

Sources

1/ https://Google.com/

2/ https://www.cnbc.com/2024/05/01/after-metas-year-of-efficiency-tech-leaders-root-for-innovation.html

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