Health
Five mothers flooded with calls from NHS Test and Trace after the entire family was infected with the coronavirus
Mothers who became seriously ill with the coronavirus had to block NHS test and trace numbers due to a flood of calls.
Kathryn Beardow says her family is in contact with her family and has been repeatedly called to self-isolate.
Five mothers from Gorton, Greater Manchester, say they have received dozens of emails and voicemail messages telling them that the same people in their family have tested positive.
Kathryn and her family report that six out of seven members of the household are self-isolating after a positive Covid-19 test. Manchester Evening News.
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(Image: MEN MEDIA)
NHS Test and Trace initially called her every time her family tested positive, contacted who and where she was. She was happy to provide the details.
However, she then contacted each child in the family through a separate phone call from the NHS Test and Trace operator, and told them to self-isolate as she was in contact with that member of the family. It was.
A 38-year-old woman said the system was completely flawed.
“I was flooded with calls saying I was in contact with my children.
(Image: MEN MEDIA)
“Overall, they call one household about 45 times to let them know that we are in contact with each other. When you call one of them, another operator Is calling you about another child.
” Boris Johnson You really need to do a major overhaul of your system. I need to block numbers now, but my mailbox continues to fill up from tracking and tracking, “she said.
Kathryn said the situation was useless if he was very afflicted with the virus and needed to rest.
She was rushed to the hospital after getting sick on September 15.
“The temperature has risen. I had hallucinations in the evening. I thought there were bugs all over my body trying to eat,” he said.
(Image: MEN MEDIA)
She tested positive for Covid-19 after being tested the next day.
The next day, Kathryn collapsed and was sent to the hospital.
“I kept getting unconscious. My head was throbbing and it was really low. blood pressure “, She said.
She was discharged later that day and was told to recover in a house that could be isolated from her family.
Her husband Ivan and four of their children also tested positive-Kathlin was the most serious illness.
A mother with a total of six children and one grandchild still feels debilitated, she said.
The family is still isolated at home.
“The last thing I need is a call for all of these,” she added.
A spokeswoman for the Ministry of Health said: “NHS Test and Trace is one of the largest test and contact tracing systems in the world.
“This service is working hard to break the chain of communication, and there are nearly 500,000 people who might otherwise have spread unknowingly. Coronavirus I was told to contact and quarantine.
“We also offer tests on an unprecedented scale, averaging over 240,000 tests per day last week and expanding capacity to deliver 500,000 tests per day by the end of October. . “
A spokeswoman also said work was underway to “improve household management.”
She said more information on this would be released shortly, but their approach was to “prefer to contact the affected individuals rather than to contact them in order to stop the spread of the disease. “.
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