Procurement and Business Services won the Excellence Award in the Procurement category

Georgia Tech has been selected as a recipient of the prestigious National Association for Educational Procurement (NAEP) Procurement Excellence Award. The award is presented at the institutional level and recognizes outstanding contributions made by the procurement department in alignment with the institution's overarching mission. We will also highlight exemplary practices in Procurement and Business Services (PBS), showcasing innovation and dedication to delivering significant benefits to institutional stakeholders, including faculty, staff, and students. .

Ajay Patel, executive director of procurement and business services, and Erin Mitchell, director of procurement, accepted the award on behalf of Georgia Tech and had the opportunity to present at NAEP's 2024 EPIC conference. Their session, “Procure-to-Pay Revolution with Robotic Process Automation,” delved into the transformative potential of robotic process automation (RPA) in procurement operations.

RPA has emerged as a vital tool in procurement, offering the ability to automate manual tasks, minimize errors, and improve operational efficiency. It also enables organizations to effectively leverage automation, optimize processes, and achieve significant cost savings.

Georgia Tech is at the forefront of innovation with the introduction of bots to help automate administrative functions in asset management, accounts payable, grants, and contracts. For example, compliance document bots play a key role in facilitating communications with suppliers who request critical compliance documents such as E-Verify, insurance certificates, and single-source documents.

The Accounts Payable Supplier team also plans to implement a welcome bot to communicate with all new vendors via email. The bot sends a welcome email that provides information about purchase orders and invoice policies.

These efforts highlight PBS's commitment to employing cutting-edge technology to better serve campus stakeholders and promote operational excellence.

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